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Fix Thunderbird Not Showing All Folders Issues – Easy Guide

Published By Jamie Kaler 
Rollins Duke
Approved By Rollins Duke
Published On June 10th, 2024
Reading Time 6 Min Read

Thunderbird not showing all folders is a common issue users can often face. This error may arise due to several reasons but all you need to have is the right approach to fix it. This article shows the best approaches to fix Thunderbird not showing all emails error while guiding you through step by step procedure.

Reasons Behind Thunderbird Not Showing All Folders

Do you know why they are even facing Thunderbird local folders not showing error in the first place? We have gathered some of the reasons behind it:

  • Incorrect Configuration: Wrong configuration settings like IMAP, Port number or server names can fail to display all Thunderbird folder. Verify and check these settings.
  • Folder Synchronization: Sometimes Thunderbird does not show all the folder and subfolders because they are not properly synchronized with the server.
  • Damaged or Corrupt Folder: Check if you’re having damaged or corrupt folder in your Thunderbird account.
  • Server Issues: Sometimes the problem can be with your email server too. Outages server causes issues in showing Thunderbird emails and folder.
  • Outdated Version: To make any app work properly, it is important to keep them up to date. If your Thunderbird not showing all folders ensure you are using the latest version of it.
  • Incorrect Settings: There are several general settings in Thunderbird such as filter or display setting. Check if these settings are incorrect.
  • Folder Subscription: If you are using an IMAP account, your folder needs to be subscribed to display in Thunderbird.

Multiple Ways to Fix Thunderbird Not Showing All Emails

If you are facing Thunderbird not showing subfolders, you can fix it through several ways. Try out the following manual and expert’s advised methods depending on the reasons.

Manual Methods:

#1 Fix Thunderbird Local Folders Not Showing

Create a new Thunderbird profile by following the steps given below:

  1. Simply navigate to the Thunderbird profile location –
    C:\Users\UserName\AppData\Roaming\Thunderbird\Profiles\Profile Name\Mail\.
  2. Now we need to Generate a copy of the Local folders at a different location.
  3. Go to C:\Users\UserName\AppData\Roaming\Thunderbird\Profiles\
    and create a new Thunderbird profile with a different name.
  4. Restart Thunderbird to check Thunderbird not showing all folders or not.

#2 Set Up Thunderbird Folder Synchronization Settings

  1. Start the Thunderbird email client on your computer.
  2. In the left hand panel, you will see the email address of the configured account, Right click on it.
  3. From the pop-up dialogue box, select Subscribe option.
  4. Check all the folders then hit Ok.

#3 Update Thunderbird Application

  1. Open Thunderbird and tap on Help Menu.
  2. Select About Thunderbird then check for the update.
  3. If your Thunderbird account is not updated, hit the Restart button.

#4 Repair Damaged Folders

Damaged or corrupt files can be the major cause of Thunderbird not showing all folders. Apart from not displaying the folder, it can also show several different errors. In this case, you should immediately repair Thunderbird email folders.

  1. Navigate to the Thunderbird account and right click on the folder you are having a problem with.
  2. Select the properties option.
  3. Hit the Repair Folder button.
  4. Click the Ok button to fix it.

#5 Recreate MSF File if Thunderbird Not Showing All Emails

  1. Press Win+R on your keyboard.
  2. Type %APPDATA% and click “OK.”
  3. This opens the “Roaming” folder.
  4. Find and open the “Thunderbird” folder.
  5. Look for the “Profiles” folder inside.
  6. The “Default Release” folder you see contains all your Thunderbird data.

#6 Check Thunderbird Folder Preview Settings

  1. Open Thunderbird on your computer.
  2. Click on the “View” menu at the top.
  3. Select “Folders” from the dropdown menu.
  4. Check or uncheck “All,” “Unified,” “Unread,” “Favorite,” and “Recent” folders as needed.

Professional’s Suggested Methods:

#1 Instant Solution to Fix Thunderbird Not Showing Subfolders Error

No doubt trying different methods can be frustrating. So why not move to an instant solution to easily get rid of this issue? Download RecoveryTools Thunderbird Migrator Software and export Thunderbird in MBOX format and then import into Thunderbird account to make them visible.

This is the most effective approach to easily get rid of Thunderbird local folders not showing error without facing any trouble.

Quick solution to fix Thunderbird not showing all folders

#2 Backup to Resolve Thunderbird Not Showing All Folders Issue

Another one of the best professional’s trusted approaches to fix if you can’t see folders in Thunderbird is, backing up Thunderbird data locally in desired file format using the RecoveryTools Thunderbird Export Tool. This tool will not just help you to display the Thunderbird folder, but also safeguard them locally and prevent any data loss.

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best way too fix Thunderbird not showing all emails

Manual Approaches Vs Advanced Approaches

So still confused about which method you should prefer to fix Thunderbird not showing all folders issue? Look at the following differences:

Differences Manual Advanced Techniques
Steps Need to perform several difficult steps Specialized tools that works with just a few clicks
Complexity Challenging and requires technical knowledge automated and easy to use for all level of users
Time Required Potentially time consuming and requires multiple steps Works quickly to easily fix Thunderbird not showing all emails
Risk of Data Loss If not performed correctly, you may lost data and folders Professional softwares, eliminates the data lose chances
Easy to Use Less User Friendly and requires detailed instructions Simple and user–friendly interface
Accuracy There are high chances that the manual approach may fail incase of a single mistake The ultimate tool is designed with highly advanced algorithm that eliminates 99.99% chances of human mistakes.

We provided you multiple different effective approaches to Thunderbird not showing all folders including manual and expert’s suggested. There is no doubt, all the methods are verified, but as always, advanced approaches work best. So if you want to fix Thunderbird not showing all emails error in a trouble free manner, then you should definitely try out the tools.

Frequently Asked Questions:

Q 1: Which is the best approach to fix Thunderbird not showing all folders?

The solutions provided by RecoveryTools are the best approaches to instantly fix Thunderbird local folders not showing issues and easily make them all visible.

Q 2: How do I show all folders in Thunderbird?

  1. Open the Thunderbird email client.
  2. Go to the View option.
  3. Select Folders button.