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How to Fix “Outlook PST File Has Reached its Maximum Size” Error? Solved

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Published By Jamie Kaler 
Rollins Duke
Approved By Rollins Duke
Published On September 25th, 2024
Reading Time 12 Min Read

What exactly happens next? When you encounter the error “Outlook PST file has reached its maximum size”, you won’t be able to send or receive any more emails. This can be a head-scratching situation for all MS Outlook users.

But don’t worry. In this write-up, you will find a comprehensive guide and step-by-step guide to resolve the “PST has reached the maximum size” or “OST file has reached maximum size” errors using both manual methods and expert solutions.

The Outlook Data Files PST vs OST, we all know that Outlook creates OST and PST files to store their data including email, contacts, calendars, notes, journals, etc. Outlook creates two types of PST files in Outlook ANSI and UNICODE. On the other hand, an OST file is a replica of the synchronized mailbox, which can be used in offline mode.

Now it is important to know “Why the Outlook Data File has Reached its Maximum Size ?. This issue occurs when sending or receiving emails, as a local copy of your email data, including attachments, is saved on your device. And because of that, your Outlook data file size grows with time, which may potentially result in slowing down your computer and Outlook’s performance.

To resolve the issue of “Outlook PST File has Reached its Maximum Size”, and problems related to OST files, first, we need to be aware of the Outlook data files’ maximum size limits:

  • Outlook 97 and 2002 have a 2 GB size limit (ANSI PST)
  • Outlook 2003, and 2007 size limit is 20 GB
  • All the latest versions of Outlook including the 2021 have the size limit of 50 GB and from Outlook 2003 to Outlook 2021 all versions create UNICODE PST files.
    Before starting, let’s have a quick view on what you will get to know in this article through the table of contents.

Before starting, let’s have a quick view on what you will get to know in this article through the Table of Contents.

Why Outlook Data File Reached the Maximum Size?

If you need to address the “PST and OST have reached the maximum size” error, you will need to reduce the amount of data in the file, and to address this issue, start by understanding the reasons why the OST file has reached its maximum size. The reasons are mentioned below :

  • Sometimes it happens when two Outlook versions are installed on the same machine at the same time, which may cause the “Outlook PST File has Reached its Maximum Size” error.
  • Or maybe your emails have multiple large-size attachments.
  • Or your mailbox contains a large number of emails over time.
  • Also, contacts, calendars, and other items of Outlook can take up storage space, which may cause the “PST and OST has reached the maximum size” error.
  • Might be, that you have not removed deleted items from the Trash folder.
  • Or maybe you are using an older version of Outlook.
  • Your incorrect settings are also one of the reasons for these errors.
  • Also, archived emails and data are typically saved in PST files, which become large over time.

How to Determine if Your OST or PST File Has Reached the Maximum Size ?

After understanding the reasons, it’s also important to recognize the indicators that show your Outlook data file has exceeded its limit. Some of them are given below in detail:

  • Slow Performance: Outlook may become sluggish or unresponsive, especially when opening or searching for items.
  • Frequent Crashes: Unexpectedly closing or freezing or large PST file crashes Outlook.
  • Error Messages: You might encounter error messages related to file size or storage limitations.
  • Difficulty in sending or receiving emails: Delay in receiving emails in Outlook is one of the signs, which shows size issues.

After understanding the reasons and identifying the error, it’s time to learn the methods to resolve it.

Fix “Outlook PST File has Reached its Maximum Size” Easily

Splitting your data files is one of the methods to solve the “PST and OST has reached the maximum size” error. To learn more about it, you can directly explore the professional solutions:

  • Step 1: Start the given solution and click the Next icon
  • Step 2: Add the Outlook data automatically or manually.
  • Step 3: Enable “Use Recovery Mode” for corrupted files.
  • Step 4: Check the box of required folders/subfolders.
  • Step 5: Browse the location to save the resultant data.
  • Step 6: Apply the Advanced Filter Option for more features.
  • Step 7: Lastly, hit the Split button to start the process.

How to Fix “Outlook Data File Has Reached the Maximum Size” Issue?

To fix this error, you have to increase the mailbox size or you can split the PST file into multiple small files. After following these steps, your error will resolve easily.

But it is not important that it will not appear again it can, so it is better to fix it permanently by following the given manual methods:

Important Note: Your OST File must be connected with the Outlook / Exchange server, otherwise these manual methods will not work with orphan, damaged, and inaccessible files.

#1: By Compacting your Data Files

Compacting your data files is another effective method to fix the “PST has reached the maximum size” error. Steps:

  1. Head to the File tab in Outlook.
  2. Go to Account Settings >> Account Settings.

    Account Setting

  3. From the Data Files tab, choose the needed data file.

    Data Files

  4. Hit on the Settings >> Advanced and then Outlook Data File Setting.

    Outlook Data File

  5. Choose Compact Now, and select the OK button.

    Compact Now

And now, your OST data file has been successfully compacted.

#2: Delete Unnecessary Emails

  1. Firstly, open your Outlook account.
  2. Choose the needed emails to delete.
  3. Hit on the Delete icon to remove them.

#3: Fix “Outlook PST File has Reached its Maximum Size”: Cleanup Tool

After removing all the unnecessary emails, you must empty them from the “Deleted Folder”, as it is another reason for the increased PST file size in Outlook. You should do it for flawless performance. Here are the steps:

In Outlook 2013, 2016, 2019 and 2021

  1. Click on the File >> Info >> Cleanup Tool and hit the Empty Deleted Items Folder option.
  2. A confirmation message will appear and hit the Yes button.
  3. Lastly, your deleted folder will empty successfully.

For Outlook 2010 and 2007

  1. Right-click on the Deleted Items >> Empty Folder option to remove deleted emails.

#4: By Archiving Emails & Data

  1. Go to File >> Info >> Tools >> Clean up old items in Outlook.

    Import/Export

  2. Choose the option “Archive this Folder and All Subfolders”.
  3. Select the Mail folder and put a date from the “Archive Items Older Than the field”.
  4. After that, choose to Include items with the “Do not AutoArchive”.

    Auto Archive to fix outlook pst file has reached its maximum size

  5. Press on the OK icon.
  6. Now repeat the same process to break the data file based on different date ranges.
  7. Or you can enable the Auto Archive option by clicking on it.

#5: Solve “OST File Reached Maximum Size” with a Registry Key

This is another way to resolve the “Outlook data file has reached the maximum size” error by modifying the MaxFileSize, WarnFileSize, MaxLargeFileSize, and WarnLargeFileSize registry entries to extend the PST file size limit. In case you don’t want to delete your emails and attachments.

Location of Registry Entries

  • Outlook 2003: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\11.0\Outlook\PST
  • Outlook 2007: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\12.0\Outlook\PST
  • Outlook 2010: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\PST
  • Outlook 2013: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\15.0\Outlook\PST
  • Outlook 2016: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\PST
  • Outlook 2019: HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\16.0\Outlook\PST
  1. Firstly, Open “run” and search Registry.

    Registry

  2. Open the PST folder by following the path mentioned above.

    Important Note: MaxFileSize, WarnFileSize, MaxLargeFileSize, and WarnLargeFileSize registry entries are not created, then right-click on the space, and select the DWORD (32-bit) value.

    Open the PST folder

  3. Then, enter the registry entry name as MaxFileSize and double-click on it.

    Enter the registry entry name

  4. And type the value in the “Value Data Field” box, for example – 1GB=1024*1024*1024 bytes.

    outlook pst file has reached its maximum size

  5. Hit the OK button and repeat the same process to create and enter the value for respective entries WarnFileSize, MaxLargeFileSize, and WarnLargeFileSize.

And finally, your “Outlook PST File has Reached its Maximum Size” error is resolved, however, always remember the following key points:

Important Note: It is not necessary that after increasing the size of the PST file, all your problems will be solved. Increasing the PST file size will make your file inaccessible, corrupt, and damaged, which may cause loss of your data. So, you can trust this method completely.

Now let’s talk about how you can resolve the “OST has reached the maximum size” error, by the following given methods.

#6: By Splitting Your OST File

Your “Outlook data file reached the maximum size” error can be resolved by dividing your OST file into smaller parts. This method involves exporting connected OST files into PST format using the Import / Export tool. All the steps are given below in detail:

  1. Firstly, launch your Microsoft Outlook.
  2. Head to the File tab, and choose Open & Export >> Import/Export.

    file tab

  3. Select the Export to a File option.

    export to a file option

  4. After that, select “Outlook Data File (.pst)”

    outlook data file

  5. Choose the needed mail folders >> Next icon.

    mail folders

  6. Then, set the required destination path as per your choice.

    outlook pst file has reached its maximum size

  7. Enable the filters according to your needs.
  8. Lastly, click on the Finish icon.

Your OST file will be saved in .pst format at the selected location. If this method does not work, try another approach.

#7: Rebuild your Outlook Data Files

If your OST file is not responding and becomes inaccessible due to its large size, then recreate it by following the steps:

  1. Firstly, start Control Panel in Outlook.
  2. Choose Mail >> a box will open “Mail (Microsoft Outlook)”.
  3. After that, hit on the “Data Files” tab.
  4. Select the linked Outlook data file and hit Open File Location.
  5. Rename your file with the .bak suffix, and it will make a backup copy of your OST file.
  6. Lastly, restart your Outlook and it will automatically create a new file and sync with it.

#8: Disable Shared Folder Sync to Fix “Outlook PST Has Reached its Maximum Size”

  1. Go to the File tab then Account Settings >> Account Settings.
  2. Choose the OST file from the Data Files tab.
  3. Select the Settings and then Advanced >> Outlook Data Setting
  4. After that, disable the “Download Shared Folders” and OK icon to continue.
  5. Finally, start your Outlook again and wait for the synchronization process to complete.

If these methods still aren’t working for you, please consider exploring additional options.

#9: Optimize Offline Data: Adjust Mail to Keep Offline

  1. Again, open Outlook, and go to the File tab.
  2. Choose Info >> Account Settings >> Account Settings from the appearing options.
  3. After that, choose the email account/Profile and hit on the Change icon.
  4. Lastly, set up the “Mail to Keep Offline” folder as per your wish.

Customize your Outlook synchronization settings by selecting a timeframe: 3 years, 5 years, or ‘All.’ The choice you make will determine how far back Outlook retrieves and syncs your emails. If you select a shorter time frame, you might miss older emails.

How to Fix “Outlook PST File has Reached its Maximum Size”? Professionally

To resolve this error “PST file has reached the maximum size”, splitting is the last and best way. To accomplish this task, here we will use the RecoveryTools presented PST splitter Tool, which comes with extraordinary features.

This tool is a highly recommended tool by IT experts to split Outlook PST files into smaller parts without Outlook installation. It offers several advanced features that make it easy for users to navigate and utilize the software seamlessly. You can check out the given page to learn more about its advanced features.

If you have any doubts or queries related to the software, then you can download the free demo version to split 25 emails from each folder to analyze the software’s performance.

How to Prevent “Outlook Data File Has Reached the Maximum Size” Error?

  • Delete unnecessary emails and attachments from your mailbox.
  • Also, try to restore your large attachments externally.
  • Archiving your old emails will help to avoid this error.
  • Update your Outlook email client version from time to time.
  • Temporarily disable features like automatic downloads or syncing of certain data types.

Overview

Here we have explained the complete information and step-by-step guide to resolve the “Outlook PST file has reached its maximum size” error by using manual methods and expert solutions. Manual methods are straightforward including emptying deleted folders, archiving emails, and using Registry. However, all methods have some limits and risks. If you have a corrupted or damaged PST file and Outlook is not functioning, you should consider using a specialized repair tool. This software offers a range of powerful features and filters, enhancing its usability for all users.

Also Read: How to Fix “Outlook Automatically Closes After Opening” Error?