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Why Outlook Automatically Deleting Emails from Inbox? Solved

Published By Karen Chard 
Rollins Duke
Approved By Rollins Duke
Published On July 8th, 2024
Reading Time 5 Min Read

In this article, we are going to discuss the problems faced by users regarding how Outlook automatically deleting emails from inbox, and what are the reasons why Outlook keeps deleting emails from inbox.

You’ll also find some methods to fix these issues with complete information like the benefits, drawbacks, and steps users must follow by the users that guide them about the step-by-step guide.

Outlook email client used to send/receive emails and maintain your other data as well as like emails, attachments, contacts, calendar etc. It has advanced features as well as some errors like:

“I have been a regular user of Outlook for a few months. I have noticed that my emails are deleted but not in the trash folder. I have checked from other devices, and I’m still facing the issue other than I’m not able to recover the deleted file and not able to repair corrupt files. I found that Outlook automatically deletes emails from inbox and cannot find or recover emails. I want to know about the reason and as well as a permanent solution for this issue”.

Why is Outlook Deleting Emails from My Inbox?

  • Outlook may delete emails if you have set Outlook to automatically delete the message With the Outlook rule setting you can delete specific emails.
  • Move the conversation feature it will move the conversation from one folder to another and it won’t delete your emails but move it to a deleted item folder.
  • If the ignore conversation feature chooses any conversation it will not appear in your inbox. The emails are not deleted but they are shown in the junk folder.
  • Corrupt and oversized PST files can also result in email issues. Emails disappearing from Outlook inbox, if they are too large.

After knowing the causes of Outlook keeps deleting emails from inbox errors, let’s move into the process of resolving the problem.

How to Fix “Outlook Automatically Deleting Emails from Inbox” Error?

So, here we are going to resolve this error using some manual techniques. All the methods with complete and step-by-step guides are given below in detail. Read all the ways first and then choose the best methods.

#1: Disable Empty Deleting Items and Folder

  1. Open Outlook and click on the File.
  2. click on Options and then click on Next.
  3. Then click on the Advanced tab in the Outlook option.
  4. If the Empty Deleted Item Folder When Exiting Outlook, the checkbox is selected then unselect the checkbox.
  5. Click on OK and confirm it.

#2: Turn Off Auto-Achieving 

If your emails and attachments are automatically deleted from your Outlook account, then it could appear because of auto archiving. So, disable it by following given steps:

  1. Open Outlook.
  2. Click on a particular folder.
  3. Select Properties from the list.
  4. Click on the Auto-Archive.
  5. Select Do Not Archive in the Folders.
  6. Click on OK to save the changes.

#3: Verify Outlook Rules 

Also, cross-check your Outlook Rules, sometimes it becomes a cause of Outlook automatically deleting emails from inbox error.

  1. Open Outlook and right like on any mail.
  2. Click on the Rule and then click on Create Rules.
  3. Unselect the Checkbox option Move the items to the folder.
  4. Select the Advanced Option for further settings.

#4: Fix Data Files to Resolve “Outlook Automatically Deleting Emails” Error

Corruption and damaged Outlook data files are common issues, so there is a high chance that it could be a reason for this error. So here we are going to explain all the possible solutions to fix your data file.

To fix these files you can use the in-build repairing tool “ScanPST.exe. Follow the given steps –

  1. Locate and find ScanPST.exe file
  2. Right-click on it and select the Run as Administrator option.
  3. Go to a Browser and select the corrupt PST file.

    upload file

  4. Click on the Start menu and scan the PST file for error

    scan the PST file

  5. After the completion of the scanning process click OK to fix the error in the PST file.

    Outlook automatically deleting emails from inbox

This inbox-repairing tool comes with limitations and some restrictions such as non-technical users are not able to use this tool and it is difficult to recover oversized files to avoid such drawbacks users can download the RecoveryTools PST Repair Tool to fix “Outlook automatically deleting emails from inbox” error.

After viewing the drawbacks faced by the users, we found a permanent solution with advanced features as per the user’s preference to repair Outlook Data files.

Reliable solutions for scanning and repairing corrupt Outlook files including email, contacts, calendar, journal notes, and many other data. It provides multiple file-saving options and helps in repairing corrupt data files.

It helps to restore Outlook files without any size limitation and processes multiple Outlook files in batch mode which saves user time. Supports recovery of inbox, drafts, compressed and embedded files, it provides a dual way to load files in software i.e. select files and folders and it also supports the Unicode character sets.

How to Fix the “Outlook Automatically Deleting Emails” Error?

  1. Install and start the given solution.
  2. Add your corrupted files and folders.
  3. Choose the needed folders as needed.
  4. Select the saving type for healthy format.
  5. Enable the advanced features/filters.
  6. Select the path to save the resultant data.
  7. Lastly, click on the Repair button.


Through this article, you get to learn the issues of why Outlook automatically deletes emails from inbox and what the method or solution for fixing the problem of the users is by proving the manual methods. We have tried to provide all information with working steps, for your help to fix Outlook keeps deleting emails from inbox error.