How to Fix “Outlook Hyperlinks Not Working” Error? Solved

  

Published By Karen Chard 

Approved By Rollins Duke

Published On September 19th, 2025

Reading Time 9 Min Read

Many users often face issues with Outlook hyperlinks not working. Users can easily use an email hyperlink to add links to various sources, such as websites, documents, pictures, videos, and other sections. These links are handy and easy to use because they help us move from one web page to another.

However, this issue causes us a lot of frustration for the users. Figuring this issue out initially seems impossible, but it can be easily addressed with relevant solutions.

If you often face such an annoying issue, don’t worry; we have covered all your queries in this extensive tutorial. Here, you will learn the causes behind the problem of links not working and the probable solutions.

Why are the Hyperlinks Not Working in Outlook?

Users often need assistance with links not working, which is quite annoying. Therefore, they usually want to know the root cause of the Outlook hyperlink not working and problems related to that. This post will help you understand why links have stopped working.

• Change in Browser Settings: If the links are unresponsive in MS Outlook, it may cause many issues for users. One reason behind this issue is that your browser is not working. For example, if your default browser settings change, these links may stop working. Keep in mind that if you change your default web browser from Internet Explorer to Opera, you may find some issues with the links. This solution is applicable if Outlook hyperlinks are not working on Windows 11.
• Faulty Add-Ins: Many users wonder why the Outlook hyperlink doesn’t work. Some faulty add-ins are responsible for this troubling issue. Therefore, you should take great care when using add-ins to prevent problems related to hyperlinks not working in Outlook.
• Wrong Configurations: Sometimes, your Outlook configurations need to be more accurate, interrupting the working of these links. You should take great care when working with these links.
• Corrupt Outlook Files: The links may often stop working if you have corrupt Outlook profiles. So, we must rectify the issues related to the damaged profiles so you can easily solve them.
• Outdated Windows: Another reason the links are not working is that your Windows version is outdated; therefore, you should address this issue as soon as possible. This will solve the problems related to Outlook hyperlinks not working.
• Organizational Policies: Sometimes, your organization’s policies prevent the links from working. Therefore, you should amend your organization’s policies to fix these links. Thus, organizations need to amend these policies from time to time.
• Errors in Windows DLL Files: Outlook sometimes does not work because of errors related to Windows DLL files. Therefore, if you want to solve these troubling issues, you should rectify them.

So, these are some of the causes that will help you all to identify the issues related to the Outlook hyperlinks not working appropriately. This will solve the problem of my Outlook hyperlink not working.

How to Solve the Issue of Outlook Hyperlinks Not Working?

The next concern that users often face is how to solve the problems related to these hyperlinks, which must be fixed. Here are some solutions to this issue.

#1: Reset the Internet Explorer 

This solution applies to Windows 10 and Windows 11. You should reset your Internet Explorer if you continuously face problems with Outlook hyperlinks not working. Follow the steps given below.

1. Open Internet Explorer on your screen.
2. Go to the Tools button, and then select the Internet option.
3. Go to the Advanced tab option and then click on the Reset button.
4. Now click on the option “ Delete Personal Settings.”
5. Click on the option “Reset.”
6. Click on Close.
7. Restart your Internet Explorer.

Performing these steps will help you solve the issues related to Outlook hyperlinks not working in Windows 10 and 11.

#2: Try to Register Your Windows DLL Files

Whenever you use the MS Outlook application, you should re-register your Windows DLL files. Here are the key steps to re-register your Windows DLL files.

1. First of all, close Microsoft Outlook.
2. Now, press Windows Key + R.
3. In the open textbox, type “ Regedit, ” then press OK on it.
4. Locate and register the registry sub-key.
5. Go to the File > Registry menu
6. Lastly, click on the Export option to fix Outlook hyperlinks not working.

#3: Ensure that Microsoft Edge is your Default Browser

1. First of all, open Microsoft Edge.
2. Press the Alt + F key to access the browser menu options.
3. Go to Settings from the drop-down menu.
4. Choose the Option of the default browser.
5. If you don’t have Microsoft Edge as your default browser, choose Make default browser at the top.
6. Now, close the Settings window.
7. Test the hyperlink now to see if the settings are properly rectified.

#4: Reset the URL File to Fix Outlook Hyperlinks Not Working

Another way to solve the error related to Outlook hyperlink doesn’t work is to reset the URL file types. Follow the steps below to check the URL file types and HTTP file associations.

1. Press Windows Key and I together. This will open up your settings panel.
2. Go to the Settings textbox and type protocol.
3. Go to the search results and choose a default app for each protocol.
4. Under Choose default app by protocol, scroll down for HTTP and HTTPS.
5. The app must be set to Microsoft Edge.
6. Now, close both Edge and Outlook both.
7. Test your Outlook Hyperlinks.

Drawbacks of Going with Manual Techniques

• Contains the risk of hindering Outlook data during the troubleshooting process.
• Users need to have thorough technical knowledge in order to apply complicated registries or make changes in the settings when links not working in Outlook.
• Traditional methods tend to vary from version to version, making it more confusing to rectify the error.
• Such methods tend to consume a lot of time and effort with no certainty of fixing the issue anytime soon.
• Solves an issue on a temporary basis, in which the same or a new error can pop up without warning.
• The built-in feature does not consist of repairing corrupted and damaged outlook emails in batch.
• Fixing “hyperlinks in outlook email not working” without any professional and certified software tool increases the chances of losing crucial and sensitive data.

Simple Steps to Use the Software Solution

1. Download and launch the tool on your operating system

2. Next, add the required files that are showing the “hyperlink in Outlook email not working“

3. Choose the preferred save format option from the list given below

4. Select the “Location Path” along with the “File Naming Option”

5. Finally hit “Repair” to start the process

Important Characteristics of the Software Solution

• The repair tool extensively scans, recover and repair damaged PST files by removing errors like hyperlinks in Outlook email not working and many more without a hitch.
• Different from normal hand-made techniques, this tool restores not just the hyperlinks but also the attachments and embedded items to make sure the email remains aligned and formatted after the repair process.
• During the process of repairing or recovering, it easily sustains the original folder structure and the integrity of the data, making it simple and for users to access their content without going through any confusion.
• Offers multiple file saving formats such as PST, MSG, EML, MBOX, HTML, PDF, and the list goes on which makes it easier for users to open their data in any form and platform.
• Whether the user is working on any of the versions of to rectify hyperlinks not working in Outlook, Emails disappearing from Outlook after reading  the repair software ensures equal compatibility for all the versions for more flexibility and accessibility.

To Conclude

Manual solutions mentioned above will work aptly as Outlook hyperlinks are not working. However, these troubleshooting solutions will only work if they work. In such a case, your Microsoft Outlook data files may become damaged or inaccessible. Therefore, you need a professional repair tool to resolve such an issue. The modern PST recovery tool offers a safe, quick, and permanent solution to recover PST files and safely restore hyperlinks for error-free Outlook usage.

Questions Asked for “Outlook hyperlink not working”

Q1. How do you solve the problem of Outlook Hyperlinks not working in Windows 11?

A) If you want to fix the links not working in Windows 11, you can reset the Internet Explorer. This is a specific solution for the issue.

Q2. I don’t have Outlook installed on my system. Does the professional software for repairing PST files work?

A) Yes, the professional utility tool to repair PST files does not require the installation of Outlook. Instead, the professional tool is a standalone utility that helps you fix files easily.

Q3. What are the different ways to solve links that do not work errors?

A) You can solve links not working in Outlook error in different ways. For example, you may be required to reset the Internet Explorer or make Microsoft Edge your default browser.

Q4. Why are hyperlinks in Outlook email not Working?

A) Such issues usually take place due to corruption of PST file, invalid settings done in Outlook, or errors in registry. Using automated software like ours guarantees a permanent solution for issues like these.

Q5. Can the software repair other Outlook issues as well?

A) Absolutely! Not only issues related to hyperlinks but the tool provides solution for issues such as when Outlook not connecting to server , when the Outlook data file cannot be accessed properly, sudden crashes, freezing of the interface, etc.