How to Open Multiple MSG Files in Zoho Mail? Smart Solution

  

Published By Karen Chard 

Approved By Rollins Duke

Published On February 18th, 2026

Reading Time 8 Min Read

Blog Summary: This guide throws light on the best approaches to import and open MSG files into Zoho Mail. In this article, we will be learning to open large MSG files in Zoho altogether without any data loss or corruption.

You try to open an old MSG file inside Zoho Mail, but it doesn’t open, because of obvious reasons that MSG is a Microsoft Outlook proprietary format. Which means Zoho Mail or any other email platform other than Outlook does not support .msg directly. IT admins, professionals, compliance teams, businesses, and individual users who are finding difficulty in opening MSG files in Zoho Mail, this guide is for all of them.

We will know all the possible ways to import MSGs in Zoho with their respective positive and negative points to decide which approach is best for which type of user.

Why are users Importing MSG in Zoho?

• Most of the time, when organizations want their MSG data to be more accessible and centralized, they often import data into Zoho Mail. Also, it is the best alternative for G Suite and Office 365 as it is much more cost-effective than these platforms.
• Zoho is a cloud-based application, so it can be accessed anywhere and anytime. MSG files are stored locally, and shifting to the cloud makes it easy to share and store, especially for professional work.
• It does not require dependence on Outlook view or access to MSG data. After importing, it can be integrated with Zoho CRM like tools for collaboration.
• Users are choosing to import MSG to Zoho Mail as it is user-friendly, comes with end-to-end encryption, and keeps the data safe in its secure cloud hosting environment.

How to Directly Open MSG in Zoho Mail? Quick Answer

You cannot directly import MSG files into Zoho, as there is no direct option to import MSG into the platform. It does not support MSG files. Reason being, you can open MSG in Zoho Mail either by renaming MSG in EML, then importing it, configuring Zoho Mail in Outlook via IMAP, or using the dedicated solution to convert MSG files into Zoho Mail. Manually importing can be a risky process, as there is no data security or support. Disturbance in the original hierarchy, losing data elements, attachments, etc., often occurs while manually trying to open MSG files in Zoho Mail.

Outlook installation is also needed in this process if you are doing it manually. Outlook should be installed, subscribed and configured. If you don’t have Outlook, you can directly use this application, or you can first have a look at the manual approaches.

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Manual Method to Open MSG in Zoho

Manually, there are two ways: either you convert MSG to EML and import them. Or configure the Zoho account in Outlook, then let the data sync. Let’s see both ways to discover how it actually works.

Renaming .msg to .eml

1. Open Outlook and drag & drop the MSG file into your desired local folder on your device.
2. Right-click on the MSG file and rename it to .eml.
3. Now, go to Zoho Mail> settings> import/export> import emails.
4. There, add your .eml files and import them.

Configure Zoho Mail in Outlook

1. Log in to Zoho Mail and go to settings to enable IMAP access.
2. Then, open Outlook and click on File> Info> and add an account to add your Zoho Mail credentials.
3. Now, drag & drop your MSG files from your local device into the desired Zoho Mail folder.
4. Let Outlook sync the files.

Smart Solution to Save MSG in Zoho Mail Automatically

Automatically importing MSG files into Zoho Mail in bulk without any limitations or facing errors saves time and effort. By using the professional RecoveryTools MSG to Zoho Mail importer, you can directly open MSG in Zoho Mail in large batches and open MSG files without Outlook or any other email platform.

And most importantly, it provides complete data security and integrity to its users. This software preserves metadata and properties and does not disturb original data, which is especially helpful for B2B enterprise users, lawyers, investigators, forensics, and other professionals. It fulfills the GDPR and other important compliance. It is compatible with both Windows & macOS and can import any type of MSG file, whether it is Unicode or ANSI.

Working Steps to Import & Open MSG in Zoho

1. Install the tool and run it on your Windows/Mac operating system.
   
2. Choose the select file/folders option to add MSG in the panel.
   
   
3. Now, you can choose your desired MSG files, folders, or sub-folders that you want to further import.
   
   
4. Select your saving option as IMAP and enter your Zoho Mail credentials.
   
   
5. You can also import MSG in Zoho Mail by using advanced filters.
   
   
6. Lastly, hit the Convert button, and you are done.

Common Errors Faced While Importing MSG in Zoho Mail via Outlook

• Unsupported File Format:
  As we know, .msg is an Outlook-based format, due to which Zoho Mail and other platforms also do not support MSG. So, as Zoho Mail does not recognize .msg, it shows this error when trying to open MSG in Zoho Mail. This results in instant failure in the import process.
• IMAP Sync Failure
  When MSG data is syncing in Zoho Mail via Outlook, it often takes a lot of time or suddenly stops syncing. Sometimes, due to large files, emails get stuck, or maybe due to internet and server timeouts.
• Metadata Loss
  Sometimes, when MSG files are opened in Zoho Mail, it shows incorrect or missing details like sender, timestamps, etc. It happens most often while renaming the files. It breaks the originality, which makes it difficult for the legal teams and investigators to perform data analysis.

Final Verdict

In this article, we learned about how to import MSG files using different ways. If you are an individual with a few files, you can go for the manual way. Otherwise, with crucial and large MSG files, you should choose the automated professional tool. This guide mentions every aspect that a user needs to know while opening MSG files in Zoho Mail.