Forgot Microsoft 365 Password? Here’s How to Reset the Password

It is a common scenario where a user forgets their Office 365 account and to access their account they need to reset Office 365 password. Although it is easy to manually reset your Microsoft password. But, some users have trouble doing so. Therefore, in this article we will explain the step-by-step process to change your password and all the information related to this. So, read the article to the end.

When you Need to Reset Microsoft 365 Password?

Before we go through the process of changing password Office 365. Let’s see the scenarios where you need to reset the password.

• You forgot your current password and you can’t sign in to your account. It is the most common situation.
• The security policy of Office 365 requires you to update your password regularly. Failing to do so, the password expired and you need to reset it.
• If Microsoft found an unusual login attempt or unauthorized access. Then your account will temporarily locker and you need a new password to regain access.
• If you suspect that your account was compromised. Then, changing the password is the first step to secure your account.
• Due to organizational policy and security breach you are required to reset a new password.
• If you previously used a temporary password. Then, you need another new one to access your account.

So there are several situations where you need to renew your password. To start the process, we have to first take some precautions. Below we have explained below.

Prerequisites Before Changing Password

Resetting passwords is not a simple task especially for your business account. If something happens during the process, then you will not be able to access your account. Therefore, you must consider certain points that we mentioned below.

• First make sure that you have the correct registered email address and recovery phone number.
• You must have a reliable internet connection to change the password.
• If you are users you don’t need permissions to reset your password. If you are admin, then you need global admin permission to set another’s password.
• Make sure your mobile number and recovery email is up to date. If not then you may have problems verifying your data.

Once you have checked all these points, now we start resetting the Office 365 password.

Reset Office 365 Password by Self

Users can easily change their password by themselves from the sign-in page. Here are the steps.

1. Go to the Sign in page of Microsoft Office.
2. Click on Can’t access your account or Forget my password button.
3. Now, select the account type you use and enter your email address.
4. Verify yourself by using CAPTCHA.
5. Choose the verification method and follow the instructions for the authentication.
6. After confirmation, enter a new password. Make sure it is complex but also easy to remember.

Change Microsoft 365 Password using Microsoft Authenticator App

If you used Microsoft Authenticator app to verify your account. Then, with the help of this you can change your Office 365 password. Here is how you do that.

1. In your Office 365 sign in page enter your email address.
2. Click on Forgot my password button and again provide your email address.
3. Use Captcha to verify your account. Then, select Approve a request on my Microsoft Authenticator app
4. Open the authenticator app on your phone and you will receive a notification for sign in request.
5. Approve it and provide your phone password to confirm it.
6. After that you can set a new password and confirm it.

Make sure that Microsoft authenticator app is installed and properly working also, make sure your phone is connected to the internet.

Use Admin to Set your Password

With the help of Office 365 administrator, you can reset the password of other users. Below are the steps of the process.

1. First sign in to your Microsoft 365 admin center.
2. At the left-hand side, click on the Users option and then Active users.
3. Find the user account you want to change the password. Then, click on the Reset Password option.
4. Select the Reset options which means you can let Microsoft to create a temporary password or create on your own.
5. Press the Reset button, copy the password and share it to the user.

Reset Password of Office 365 with PowerShell

The PowerShell method is an advanced way to change your password. In this, you need Azure Active Directory and only admins can change the password, not the users.

1. First, install and import the Microsoft Graph Module: Install-Module Microsoft.Graph -Scope CurrentUser
   Import-Module Microsoft.Graph
2. Connect to the Microsoft Graph with this code: Connect-MgGraph -Scopes “User.ReadWrite.All”
3. From this command we change the password: Update-MgUser -UserId <[email protected]> -PasswordProfile @{
   Password = “NewStrongP@ssw0rd!”;
   ForceChangePasswordNextSignIn = $true
   }

In place of “NewStrongP@ssw0rd!”;, enter a strong password and instead of [email protected] enter the user’s actual email ID.

Here are the different ways to change Microsoft 365 password. After setting a new password, there are several steps that you must take so that there would be no problem in setting your password.

Tips After Changing Microsoft 365 Password

• Update your new password to all the devices so that you can easily access your Office 365.
• Sign out of other devices so that you cannot access them with the old password. For this, go to the
• Microsoft security page and click Sign out everywhere.
• Enable the Multi-Factor Authentication to add an additional layer of security using the appropriate Microsoft Authenticator app.
• Make sure that the recovery phone number and email is updated for your future password recovery.
• Safely store your new password, so that you can easily access it and nobody can steal it.

Other than these tips you have to also make sure that you store your data to another location. Because there is a chance that someone will hack your account or lose your password. If you want to avoid these issues, then experts suggest you a professional tool.

Final Words

Many users forgot their password of Microsoft 365 account. This article helped you to how to reset Office 365 password. Here, we have provided different ways to change your password step-by-step. Then, provide prerequisites to prepare your process and make sure that you don’t lose your password again. If this happens, then you can access your data that you have backup your data.