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How to Import PST to Shared Mailbox? Complete Guide

Published By Jamie Kaler 
Rollins Duke
Approved By Rollins Duke
Published On June 20th, 2024
Reading Time 6 Min Read

Overview: In today’s informative guide, we will solve the most searched query on the internet, “How to Import PST to Shared Mailbox.” with multiple methods and a detailed step-by-step guide to each method with its pros and cons.

We all know that Office 365 is famous for its unique features and performance, which makes Office 365 the first choice of users. Also, it allows users to create shared mailboxes, which can be accessible to multiple users. And Outlook generates PST file formats to store their data such as email, contacts, calendar, and so on, which is also known as and popular file format around the world.

Motives to Import PST to Shared Mailbox Office 365?

  • Organizations can combine email data from various sources into one location by importing PST files to Shared Mailbox. Without depending on individual user mailboxes, this centralization ensures that all team members may access past emails and information relevant to their projects or jobs.
  • Office 365 shared mailboxes make collaborating easier for team members without interruption. Teams may work together on projects, reply to customer questions, and manage communications by simply importing PST files to Shared Mailbox. By doing this duplication is decreased and uniform access to information is maintained.
  • Shared mailboxes allow administrators to better control authorization for access than individual user mailboxes. Organizations can manage who has access to particular email archives by importing PST files into shared mailboxes protecting confidential data.

However, some situations appear when users want to upload PST to Shared Mailbox, but the migration task is not as easy as we thought. Do not worry, here we are going to mention complete information with step by step guide to import PST to Shared Mailbox.

1st Method: Transfer PST to Shared Mailbox Office 365 

  1. First, use the built-in Security & Compliance option to create a +New Import Job.
  2. Now, turn on the option to ship hard drives to one of our physical locations.
  3. After that, Ship and send Microsoft Corporation your original PST file.
  4. Now, request an Azure Storage PST upload from Microsoft.
  5. Then, Microsoft will then verify your PST file.
  6. Lastly, Microsoft will charge $2 USD for a GB of data storage after verification.

2nd Method: Add PST to Shared Mailbox Office 365 with Network Upload Method

  1. Firstly, In Office 365, create an import-export role.
  2. Now, using compliance create an SAS URL.
  3. After that, download the executable file for Microsoft AzCopy.
  4. Now, create a CSV mapping file and finish the mapping process.
  5. Now, use filters to import a PST to Shared Mailbox Office 365.
  6. Lastly, open Shared Mailbox to access data from imported PST files.

3rd Method: Import PST to Shared Mailbox Office 365 using Outlook

Here, we are going to take advantage of Outlook email clients. You have to follow 2 steps to accomplish the process:

Step 1: Configured Shared Mailbox into Outlook

  1. Firstly, open an Outlook account on your system.
  2. Then, click on the File tab and then choose Add Account
  3. After that, enter the login details of the shared mailbox and hit the Connect button.
  4. Now, enter the POP/IMAP details
  5. Lastly, hit the Finish button to import PST to shared mailbox.

Step 2: Import PST File to Outlook Account

If you have an orphan PST file, then first you have to import that file into your Outlook account by following mentioned account.

  1. Firstly, open Outlook and click on the “File” tab >> “Open & Export” option and then “Import/Export” from the list.
  2. Now choose the “Import from Another Program or File” option and Click on the “Next” button to continue the process.
  3. Next, select “Outlook Data File (.PST)” from the list and again Next button.
  4. After that, browse the PST files, that you want to import and select the folder, in which you want to import, and apply the filters, Finish button to import PST to shared mailbox.

Step 3: Sync the Uploaded File into Shared Mailbox

  1. Firstly, open an Outlook account.
  2. Then, select Send / Receive >> Send/ Receive All Folders to start the syncing process.
  3. Now,  successfully add PST to Shared Mailbox Office365.

Drawbacks of Manual Methods

  • Time-consuming method.
  • Microsoft Outlook should be installed on your system.
  • Required a paid package in your Outlook.
  • Required technical knowledge about IMAP account configuration, settings, and email protocols.

4th Method: Expert Solution to Import PST to Shared Mailbox

The RecoveryTools PST to Office 365 Migration Tool to add PST to Shared Mailbox Microsoft 365 account directly. The software has been created with highly advanced algorithms, which makes it more powerful and easy to use for all users.

It comes with a free demo version so that users can analyze the tool easily. Users can easily download the software on any Windows OS including the latest Windows 11. More features are mentioned below in detail: