Add Multiple Users to Office 365 or Exchange Server

Applies to Administrator accounts with Impersonation and Mail Delegation access

Steps to Create a CSV File for Bulk User Import

Follow these steps to create a properly formatted CSV file using Notepad and upload it to migrate multiple user mailboxes to Office 365 or Exchange Server.

💡 CSV Format Tips
  • Format: Display Name, Email Address (no spaces around comma)
  • Example: Happy John,[email protected]
  • One user per line, press ENTER for new entry
  • Save with .csv extension

📝 Part 1: Create CSV File Using Notepad

1

Run Notepad in your system

Open the Start menu and search for "Notepad", then launch the application. You can also press Win + R, type notepad, and press Enter.

Run Notepad
2

Enter user name and email account with a comma

Write down the user name and user account with a comma in between. For example, if the account details you want to add is Happy John with account ID [email protected]:

// Format: Display Name,Email Address
Happy John,[email protected]
Jane Smith,[email protected]
Bob Wilson,[email protected]

⚠️ Important: No space preceding or following the comma. Press ENTER for each new entry.

Notepad Entry
3

Save the file as CSV with desired name

Go to File → Save As. In the 'File name' box, type your filename followed by .csv (e.g., users.csv). Keep the 'Save as type' as Text Documents and click Save.

Save as CSV
✅ CSV File Created Successfully!

You have successfully created the CSV file using Notepad. You can also use Microsoft Excel to save the data in CSV format.

View CSV File

☁️ Part 2: Upload CSV for Bulk Migration

4

Select folders and choose Office 365 as saving option

Open the software and click on Select folders to select your 100+ mailbox folders. Click on Next, check the mailbox folders to be converted, and click Next again. Select Saving Option as Office 365 or Exchange Server.

Select saving Option
5

Enter Office 365 administrator credentials

Enter your Office 365 administrator credentials and check the 'I am Admin' option. To process the migration, the admin ID should have Mail Delegation and Impersonation rights.

📋 Requirements: Administrator account must have Impersonation and Mail Delegation access enabled in Office 365 Admin Center.

Office 365 login
6

Select the saved CSV file and click Convert

Browse and select the saved CSV file containing all user details. Click on Next button. Once done, click on Convert button to start the migration process for all users listed in the CSV file.

Upload CSV
🎉 Migration Started!

The software will now process all users from the CSV file and migrate their mailboxes to Office 365 or Exchange Server. You can monitor the progress in the Logs tab.